Privacy Policy

Last Updated: October 2025

This Privacy Policy (“Policy”) is an electronic record under the Information Technology Act, 2000, and the rules made thereunder. It governs how 2Eyess Private Limited (“2Eyess”, “we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from www.2eyess.com (“Website”).

By using our Website or providing your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our Website.

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1. Information We Collect

We collect personal and non-personal information to improve our services and provide a better shopping experience.

1.1 Personal Information

Personal Information refers to any data that can identify you as an individual. This may include:

• Your full name, address, and contact details (email address, phone number)

• Date of birth and gender

• Billing and shipping information

• Transaction and purchase history

• Payment details (credit/debit card, UPI, or bank information)

• IP address or device identification number

• Any other information you provide voluntarily through forms or surveys

We may also collect limited personal information from third parties or social media platforms when you sign in or interact with us through such services (e.g., Facebook, Google).

1.2 Non-Personal Information

We also collect certain non-identifiable information when you visit our Website, such as:

• Browser type and operating system

• Device information and internet service provider

• Pages visited, duration of visit, and referring URLs

• Geographic location

• Cookies or similar tracking technologies

Cookies help us personalize your experience, analyze web traffic, and improve our services. You can choose to disable cookies through your browser, but some features may not function properly.

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2. How We Use Your Information

We use your information lawfully and only for purposes related to our business operations, including but not limited to:

1. Processing and fulfilling your orders.

2. Providing customer support and responding to inquiries.

3. Sending order updates, promotional offers, and newsletters.

4. Improving our Website, services, and product offerings.

5. Conducting analytics and internal reviews.

6. Preventing fraud, unauthorized transactions, and illegal activities.

7. Complying with legal obligations and responding to lawful requests.

8. Customizing your online shopping experience with personalized recommendations.

9. Notifying you about policy changes, new products, or special events.

We may also use your information to send marketing communications. You can opt out anytime by following the “unsubscribe” link in our emails.

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3. Sharing and Disclosure of Information

We value your privacy and do not sell your personal information. However, we may share it with:

1. Service Providers: Trusted third parties who assist in payment processing, shipping, marketing, analytics, and IT support—bound by confidentiality agreements.

2. Legal Authorities: When required by law, regulation, or court order.

3. Business Transfers: In case of a merger, acquisition, or sale of business assets, your data may be transferred to the new entity, ensuring the same privacy safeguards.

We ensure that all third parties follow reasonable security practices as per Indian data protection laws.

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4. Security of Your Information

We take your privacy seriously and use industry-standard practices to protect your personal information, including:

• Secure servers and encrypted connections (SSL)

• Limited access to personal data by authorized personnel

• Regular internal audits and data protection reviews

However, please note that no method of transmission over the internet or electronic storage is 100% secure. You share information at your own risk.

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5. Retention of Information

Your personal information will be retained only as long as necessary for the purpose it was collected or as required by applicable law.
Non-personal information may be stored indefinitely for analytical purposes.

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6. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information.

• Withdraw your consent to data processing by contacting us.

• Opt out of marketing communications.

If you wish to withdraw consent or raise any concerns, please email us at privacy@2eyess.com. Note that withdrawing consent may affect your access to certain website features or services.

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7. Links to Third-Party Websites

Our Website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of such websites.
We encourage you to review their privacy policies before sharing any information.

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8. Children’s Privacy

Our Website is intended for adults. We do not knowingly collect personal data from individuals under 18 years of age.
If we become aware that a minor has provided information, we will promptly delete it.

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9. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the contact details of the Grievance Officer are provided below:

Grievance Officer
2Eyess Private Limited
Email: grievance@2eyess.com
Address: Thane, Maharashtra, India

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10. Updates to This Privacy Policy

We may modify this Privacy Policy from time to time. The latest version will always be available on this page, and the date of the latest revision will be mentioned at the top.
Continued use of the Website after any updates constitutes your acceptance of the revised Policy.

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11. Contact Us

For any queries, feedback, or privacy-related concerns, please contact us at:
📧 support@2eyess.com
🌐 www.2eyess.com